The Little Door and Co. Terms & Conditions for Private Hires
All reservations for the private rooms, provisional or confirmed, and all Christmas (meaning any Christmas party, office function, or large group booking booked between 17th November - 23rd December 2025, in addition toChristmas bookings in January 2026) bookings are made upon and subject to the following Terms & Conditions.
PAYMENT AUTHORISATION
We require a payment authorisation of 100% of the minimum spend. This is NOT a payment, but by inputting your card details, you are authorising us to charge you the amount in question should you violate our terms and conditions.
In the event of cancellation, if we are unable to charge your card and/or you refuse payment you may be refused future access to our venues, and legal actions may be taken in order to obtain the funds.
FINAL NUMBERS
Final confirmation of your number of guests is required 7 days prior to the date of your event/booking. Please note that if guest numbers drop after this point, then the management will charge for the guest numbers confirmed. In the case of increased guest numbers, we will charge for the number of guests attending.
For Christmas bookings we require 4 working weeks’ notice.
MINIMUM SPEND
Please note service charge applies to the total food & beverage bill and is not included in the minimum spend. This is 9% and is pre-agreed. The minimum spend can only be made up of food and beverage consumed on the day between the hours of the private hire. If the minimum spend is not met within the private hire hours, then you will be charged the remaining spend. At Christmas, we require the service charge to be pre-paid with your minimum spend.
MENU & PRE-ORDERS
Pre-orders must be confirmed a minimum of 7 days prior to the event date.
For Christmas bookings we require 4 working weeks’ notice exactly.
Please make us aware of any and all guests with dietary requirements and we will offer them an alternative if they are not catered for within your pre-ordered selection. This must be finalised in line with the notice periods above.
Please note if you have not chosen a menu with enough notice, we cannot guarantee your preferred choice and a group package may be offered as an alternative.
Pre-agreed / pre-paid tabs are non-refundable and cannot be transferred to another date, venue, or used for future visits in the event that any is left unspent at the end of your booking.
ENTERTAINMENT
(applies to all group bookings with pre-booked entertainment )
Please note all entertainment must be pre-paid by BACS 4 weeks before the event and is non-refundable in the event of cancellation. All prices quoted are inclusive of VAT . Payment must be received in full to confirm a reservation.
Use of our DJ or AV equipment is subject to a £600 damage deposit which must be paid in advance and will be claimed in part or whole in the event of damage or theft. Hire fees of the equipment may be applicable depending on the day and nature of the event.
You may source and book your own entertainment but please note you will be liable for any damage or theft by the third party entertainment .
All entertainment is subject to availability and prices may vary. We recommend booking entertainment at the time of confirmation to ensure your requests are available.
We reserve the right to vary the pricing at any time as pricing can and will vary based on the availability of suppliers.
FINAL DETAILS
To ensure we deliver an exceptional level of customer service, a function sheet will be sent to you by your booking handler which will need to be signed at least 7 days in advance of your booking. The function sheet will outline all the details of your booking which the operations team will then manage on the day.
For Christmas bookings this must be signed three weeks before your event date.
EXTERNAL CATERING
No external food or drink is permitted to be brought into our venues or served during your event without written authorisation from the Sales or Venue Team. If allowed, a corkage or plating fee will be applied.
SERVICE CHARGE & VAT
A service charge of 9% will be added to the final bill. Service charge is not included within any minimum spend. VAT is included on all prices quoted.
PAYMENT
72 hours’ notice for an invoice request is required. Payment in full for a function must be made by invoice 5 working days before the event. Failing this, they must be paid for on arrival. No payment can be made post-event under any circumstances.
For Christmas Bookings, we require a 50% payment of the minimum spend on confirmation of the booking and the remaining 50% made 4 weeks before your booking date.
OFFERS
Unless otherwise stated by a member of our sales or in venue teams offers are not valid for groups over 25 or private hires and cannot be used in conjuction with any other offers.
CANCELLATIONS
January - October: If your event is cancelled within 4 weeks of the function date, your payment authorisation will be charged for 50 % of the minimum spend by The Little Door and Co as a cancellation charge.
All Christmas* Bookings : If your event is cancelled within 16 weeks of the function date, your payment authorisation will be charged for 50% minimum spend by The Little Door and Co as a cancellation charge.
If you cancel within 7 days, you will be charged 75% of the minimum spend
If you cancel within 3 days, you will be charged 100% of the minimum spend
If you don’t show, you will be charged 100% of the minimum spend
A change of dates has the same cancellation policy.
DAMAGE
If you or any of your guests, including any third party entertainers or any other person(s) not employed by Little Door & Co, are to damage our venue, you hold liability and will be charged the amount it costs to replace or repair these items from your payment authorisation. If the cost is above the amount of the payment authorisation, we will seek these damages be paid in full.
PERSONAL BELONGINGS, DELIVERY AND STORAGE
Onsite storage for materials is not available at any of our venues.
All materials brought in specifically for events (corporate signs, publications, displays, goody bags etc) must be delivered to the Flat on the same day of the event. All deliveries must be booked in and confirmed by a member of the Sales Team.
All materials must be removed from the Flat and the Premises immediately following the event.
We cannot under any circumstances guarantee the safe keeping of any materials delivered early or left on site and we are not able to arrange for collection on your behalf.
Little Door & Co holds no liability if any valuables are lost, damaged or misplaced.
By providing your card details to secure the function, you confirm you are aware & understand that you are liable to a fee if you cancel and you agree to the terms and conditions set out above and have read the cancellation policy in full.